Privacy Policy

1. Introduction

At Mc Carthy Kitchens, the privacy and security of our existing customers, potential clients, and website visitors are of utmost importance. We are fully committed to protecting the data you share with us and to handling your Personal Data responsibly and transparently in compliance with the General Data Protection Regulation (GDPR) and all applicable Irish Data Protection laws.

This Privacy Statement explains how we collect, use, store, and protect personal information that can directly or indirectly identify you (“Personal Data”) when you use our website or engage with our services.

For the purposes of this policy:

The term “Client” refers to any person or entity that has an established relationship with Mc Carthy Kitchens.
The term “Potential Client” refers to any individual who has contacted us to enquire about our services.
The term “Visitor” refers to any person who visits our website without otherwise engaging with us.

We maintain appropriate technical, security, and organisational measures to protect Personal Data against unauthorised or unlawful processing and against accidental loss, destruction, damage, or disclosure.

If you have any questions or concerns about this policy, or wish to update or delete data we hold about you, please contact us using the details provided in the Contact Us section below.

2. Collection and Use of Personal Data

2.1 General

We collect and process Personal Data to provide you with information, products, and services, to improve our offerings, and to maintain effective communication with our clients and website visitors.

2.2 Website Visitors

When you visit the Mc Carthy Kitchens website, certain information is automatically collected, such as:

IP address and browser type
Date and time of your visit
Pages viewed and referring websites
Approximate geographical location (for analytics purposes)

We may also collect Personal Data that you voluntarily submit through contact forms, newsletter sign-ups, or quote requests. This may include your name, email address, telephone number, company name, and postal address.

We use this information to:

Respond to your enquiries and provide requested information
Improve website performance and user experience
Send newsletters or promotional materials (where consent is given)

We use tools such as Google Analytics to analyse website traffic. These tools help us understand how visitors use our website so that we can continually improve our services.

If you do not agree with this policy, please discontinue the use of our website. Continued use implies your acceptance of this policy.

3. Cookies

Our website uses cookies — small text files stored on your device — to enhance your browsing experience and help us understand how visitors interact with our site.

We use:

Analytics cookies (Google Analytics): to learn how users navigate and use our website.
Functional cookies: to ensure the website functions correctly and remembers user preferences.
Marketing cookies (e.g., Google Ads): to help us deliver relevant promotions and measure advertising performance.

You can disable cookies in your browser settings, but please note that some parts of the website may not function correctly if you do so. For more information about cookies and how to manage them, visit www.allaboutcookies.org.

4. Clients and Potential Clients

When you become a Client or contact us as a Potential Client, we may collect information such as your name, company name, address, telephone number, and email address.

We use this data to:

Provide design consultations, quotes, and installation services
Maintain ongoing communication during and after your project
Send relevant updates, offers, or newsletters (with your consent)

We will retain Personal Data only for as long as necessary to fulfil these purposes or as required by law.

5. Sharing of Personal Data

Mc Carthy Kitchens does not sell, rent, or share your Personal Data with third parties for marketing purposes. However, we may share information in limited circumstances:

Service Providers: We may use trusted third-party providers (e.g., Mailchimp for newsletters, hosting providers, IT support) who assist us in operating our business. All such providers are GDPR-compliant and bound by strict data protection obligations.
Legal and Safety Requirements: We may disclose Personal Data to comply with applicable laws, lawful government requests, or to protect our rights, property, or safety.
Business Transfers: In the unlikely event of a business restructuring or transfer, Personal Data may be transferred under appropriate safeguards.

If data is transferred outside the European Economic Area (EEA), we ensure it is subject to appropriate legal and security protections.

6. Your Rights

Under GDPR, you have several rights regarding your Personal Data:

Access: You may request a copy of the information we hold about you.
Rectification: You may request correction of inaccurate or incomplete data.
Erasure (“Right to be Forgotten”): You may request deletion of your data where it is no longer required.
Restriction: You may request limited processing of your data in certain circumstances.
Data Portability: You can request a copy of your data in a machine-readable format.
Withdrawal of Consent: Where processing is based on consent, you may withdraw it at any time.

To exercise these rights, please submit a Subject Access Request (SAR) to:
📧 info@mccarthykitchens.ie

We will respond to valid requests within 30 calendar days and may request additional information to verify your identity.

7. Retention and Deletion

We will not retain Personal Data longer than necessary for the purposes for which it was collected, or as required by law.

Potential Client data (e.g., enquiries, quotes) will typically be kept for up to 6 months unless further communication continues.
Client data will be retained for the duration of the business relationship and thereafter only as long as necessary to meet legal or contractual obligations.

When data is no longer required, it will be securely deleted or anonymised.

8. Public Forums and Social Media

Mc Carthy Kitchens may maintain a presence on social media and review platforms such as Facebook, Instagram, Houzz, LinkedIn, and Google Reviews.

Please note that any information you share on these public platforms is visible to others and is subject to the privacy policies of those respective platforms. We encourage you to exercise caution when posting personal information online.

9. Legal Obligation to Disclose Personal Information

We will only disclose personal information without prior permission when required by law or when we believe such action is necessary to:

Comply with a legal obligation or court order
Protect our rights, property, or safety
Prevent fraud or other unlawful activities

10. Changes to This Policy

We reserve the right to modify this Privacy Policy at any time. Changes will be posted on this page, and the “last updated” date will be revised accordingly. Continued use of our website after changes have been posted constitutes acceptance of those changes.